Communicating with Empathy

Good communication isn’t just about what you say—it’s about how you make others feel. In the workplace, empathy helps build trust, strengthen teamwork, and handle tough conversations with care. Whether you're working with colleagues, clients, or employees, knowing how to listen and respond with empathy can improve relationships and reduce misunderstandings. Topic Outline: How empathy improves teamwork, trust, and collaboration Techniques to truly understand and connect with others Using words, tone, and body language to show understanding. How to handle tough discussions with care and clarity Practical ways to build a culture of respect and understanding